diff --git a/lib/SNOPP/SNOPP.php b/lib/SNOPP/SNOPP.php
new file mode 100644
index 000000000..d995ea3e5
--- /dev/null
+++ b/lib/SNOPP/SNOPP.php
@@ -0,0 +1,36 @@
+<?php
+
+/**
+ * Represents the SNOPP API.
+ */
+class SNOPP {
+    /**
+     * SNOPP constructor.
+     */
+    public function __construct() {}
+
+
+    /**
+     * Search for support tickets using the SNOPP API.
+     * @return array - The search results.
+     */
+    function getSNOPPTickets(): array {
+        $SNOPP_API_URL = SNOPP_API_URL;
+        $SNOPP_API_KEY = SNOPP_API_KEY;
+
+        $ctx_opts = [
+            'http' => [
+                'method' => 'GET',
+                'header' => "X-Api-Key: $SNOPP_API_KEY\r\n",
+            ]
+        ];
+
+        $snopp_output = file_get_contents("$SNOPP_API_URL/ticket/find?provider_id=all&status=open", false, stream_context_create($ctx_opts));
+        $ticket_obj = json_decode($snopp_output);
+        $tickets = $ticket_obj->result->tickets;
+
+        return $tickets;
+    }
+
+}
+?>