thetool/application/WorkorderDashboard/WorkorderDashboardController.php

<?php

class WorkorderDashboardController extends TTCrud
{
    protected string $headerTitle = 'Arbeitsaufträge Dashboard';
    protected bool $createText = false;
    protected array $columns = [];
    protected array $permissionCheck = ['RMLAdmin'];
    protected array $additionalHead = [
        "<link rel='stylesheet' href='/js/pages/WorkorderDashboard/WorkorderDashboard.css'>",
        "<script src='https://cdn.jsdelivr.net/npm/chart.js'></script>",
        "<script src='https://cdn.jsdelivr.net/npm/moment@2.29.4/moment.min.js'></script>",
        "<script src='https://cdn.jsdelivr.net/npm/chartjs-adapter-moment@1.0.1/dist/chartjs-adapter-moment.min.js'></script>"
    ];

    protected array $statusLabels = [
        'new' => 'Neu', 'assigned' => 'Zugewiesen', 'scheduled' => 'Geplant', 'in_progress' => 'In Bearbeitung',
        'correction_requested' => 'Korrektur angefordert', 'intervention_required' => 'Eingriff erforderlich',
        'civil_engineering_required' => 'Tiefbau benötigt', 'civil_engineering_completed' => 'Tiefbau abgeschlossen',
        'problem_solved' => 'Problem gelöst', 'documented' => 'Dokumentiert', 'completed' => 'Abgeschlossen',
        'charged' => 'Verrechnet', 'cancelled' => 'Abgebrochen', 'archived' => 'Archiviert',
    ];

    protected array $statusColors = [
        'new' => '#3b82f6', 'assigned' => '#06b6d4', 'scheduled' => '#8b5cf6', 'in_progress' => '#f59e0b',
        'correction_requested' => '#ef4444', 'intervention_required' => '#dc2626', 'civil_engineering_required' => '#ea580c',
        'civil_engineering_completed' => '#65a30d', 'problem_solved' => '#22c55e', 'documented' => '#14b8a6',
        'completed' => '#10b981', 'charged' => '#8b5cf6', 'cancelled' => '#6b7280', 'archived' => '#9ca3af',
    ];

    protected function indexAction()
    {
        $this->layout()->set('additionalHead', $this->additionalHead);
        Helper::renderVue($this, 'WorkorderDashboard', $this->headerTitle, []);
    }

    protected function getFilterOptionsAction()
    {
        if ($this->user->isAdmin()) {
            $tenants = WorkorderTenantConfigModel::getAll([], null, 0, ['key' => 'name', 'order' => 'ASC']);
        } else {
            $tenants = WorkorderTenantConfigModel::getAll(['addressId' => $this->user->address_id], null, 0, ['key' => 'name', 'order' => 'ASC']);
        }
        $companies = WorkorderCompanyModel::getAll([], null, 0, ['key' => 'name', 'order' => 'ASC']);

        self::returnJson([
            'tenants' => array_map(fn($t) => ['value' => $t->id, 'text' => $t->name], $tenants),
            'companies' => array_map(fn($c) => ['value' => $c->id, 'text' => $c->name], $companies),
            'statuses' => array_map(fn($key, $label) => ['value' => $key, 'text' => $label], array_keys($this->statusLabels), $this->statusLabels),
            'campaigns' => []
        ]);
    }

    protected function getCampaignsForTenantAction()
    {
        $tenantId = $this->postData['tenantId'] ?? null;
        if (!$tenantId || !($config = WorkorderTenantConfigModel::get($tenantId))) {
            self::returnJson([]);
            return;
        }
        if (!$this->user->isAdmin() && $config->addressId != $this->user->address_id) {
            self::returnJson([]);
            return;
        }

        $networks = NetworkModel::search(['owner_id' => $config->addressId]);
        if (empty($networks)) {
            self::returnJson([]);
            return;
        }

        $campaigns = PreordercampaignModel::search(['network_id' => array_map(fn($n) => $n->id, $networks)]);
        $options = array_map(fn($c) => ['value' => $c->id, 'text' => $c->name], $campaigns);
        usort($options, fn($a, $b) => strcmp($a['text'], $b['text']));
        self::returnJson($options);
    }

    protected function getDashboardDataAction()
    {
        $tenantId = $this->postData['tenantId'] ?? null;
        $dateFrom = $this->postData['dateFrom'] ?? null;
        $dateTo = $this->postData['dateTo'] ?? null;
        $companyIds = $this->postData['companyIds'] ?? [];
        $statuses = $this->postData['statuses'] ?? [];
        $campaignIds = $this->postData['campaignIds'] ?? [];

        if (!$tenantId) self::sendError('Mandant muss ausgewählt werden.');
        $config = WorkorderTenantConfigModel::get($tenantId);
        if (!$config) self::sendError('Mandant nicht gefunden.');
        if (!$this->user->isAdmin() && $config->addressId != $this->user->address_id) self::sendError('Keine Berechtigung für diesen Mandanten.');

        $networks = NetworkModel::search(['owner_id' => $config->addressId]);
        $tenantCampaignIds = array_map(fn($c) => $c->id, PreordercampaignModel::search(['network_id' => array_map(fn($n) => $n->id, $networks)]));

        if (empty($tenantCampaignIds)) {
            self::returnJson($this->getEmptyDashboardData());
            return;
        }

        if (!empty($campaignIds)) $tenantCampaignIds = array_intersect($tenantCampaignIds, $campaignIds);

        $db = FronkDB::singleton();
        $whereConditions = ["p.preordercampaign_id IN (" . implode(',', $tenantCampaignIds) . ")"];
        if ($dateFrom) $whereConditions[] = "w.`create` >= " . intval($dateFrom);
        if ($dateTo) $whereConditions[] = "w.`create` <= " . intval($dateTo);
        if (!empty($companyIds)) $whereConditions[] = "w.companyId IN (" . implode(',', array_map('intval', $companyIds)) . ")";
        if (!empty($statuses)) $whereConditions[] = "w.status IN (" . implode(',', array_map(fn($s) => "'" . $db->escape($s) . "'", $statuses)) . ")";
        $whereClause = implode(' AND ', $whereConditions);

        self::returnJson([
            'kpis' => $this->getKPIs($db, $whereClause, $tenantCampaignIds, $dateFrom, $dateTo),
            'statusDistribution' => $this->getStatusDistribution($db, $whereClause),
            'companyPerformance' => $this->getCompanyPerformance($db, $whereClause),
            'timeTrends' => $this->getTimeTrends($db, $tenantCampaignIds, $dateFrom, $dateTo, $companyIds),
            'companyStatusCampaign' => $this->getCompanyStatusCampaign($db, $whereClause),
            'interventionRates' => $this->getInterventionRates($db, $whereClause),
            'statusTransitions' => $this->getStatusTransitions($db, $tenantCampaignIds, $dateFrom, $dateTo),
        ]);
    }

    private function getKPIs($db, $whereClause, $tenantCampaignIds, $dateFrom, $dateTo): array
    {
        $total = $db->query("SELECT COUNT(*) as c FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id WHERE $whereClause")->fetch_assoc()['c'] ?? 0;
        $offen = $db->query("SELECT COUNT(*) as c FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id WHERE $whereClause AND w.status NOT IN ('completed', 'charged', 'archived')")->fetch_assoc()['c'] ?? 0;
        $terminisiert = $db->query("SELECT COUNT(*) as c FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id WHERE $whereClause AND w.status NOT IN ('completed', 'charged', 'archived') AND w.appointmentDate IS NOT NULL")->fetch_assoc()['c'] ?? 0;
        $issues = $db->query("SELECT COUNT(*) as c FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id WHERE $whereClause AND w.status IN ('intervention_required', 'correction_requested')")->fetch_assoc()['c'] ?? 0;

        return [
            'total' => (int)$total,
            'offen' => (int)$offen,
            'terminisiert' => (int)$terminisiert,
            'issues' => (int)$issues,
            'interventionRate' => $total > 0 ? round(($issues / $total) * 100, 1) : 0,
            'avgCompletionDays' => $this->calculateAvgCompletionTime($db, $tenantCampaignIds),
        ];
    }

    private function calculateAvgCompletionTime($db, $tenantCampaignIds): ?float
    {
        $sql = "SELECT w.id,
                MIN(CASE WHEN wj.statusChange LIKE '%Zugewiesen%' OR wj.statusChange LIKE '%-> Zugewiesen' THEN wj.`create` END) as assigned_time,
                MIN(CASE WHEN wj.statusChange LIKE '%-> Abgeschlossen%' THEN wj.`create` END) as completed_time
                FROM thetool.Workorder w
                JOIN thetool.Preorder p ON w.preorderId = p.id
                JOIN thetool.WorkorderJournal wj ON w.id = wj.workorderId
                WHERE p.preordercampaign_id IN (" . implode(',', $tenantCampaignIds) . ") AND w.status IN ('completed', 'charged')
                GROUP BY w.id HAVING assigned_time IS NOT NULL AND completed_time IS NOT NULL";

        $result = $db->query($sql);
        $totalDays = $count = 0;
        while ($row = $result->fetch_assoc()) {
            if ($row['completed_time'] > $row['assigned_time']) {
                $totalDays += ($row['completed_time'] - $row['assigned_time']) / 86400;
                $count++;
            }
        }
        return $count > 0 ? round($totalDays / $count, 1) : null;
    }

    private function getStatusDistribution($db, $whereClause): array
    {
        $result = $db->query("SELECT w.status, COUNT(*) as count FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id WHERE $whereClause GROUP BY w.status ORDER BY count DESC");
        $distribution = [];
        while ($row = $result->fetch_assoc()) {
            $distribution[] = [
                'status' => $row['status'],
                'label' => $this->statusLabels[$row['status']] ?? $row['status'],
                'count' => (int)$row['count'],
                'color' => $this->statusColors[$row['status']] ?? '#6b7280',
            ];
        }
        return $distribution;
    }

    private function getCompanyPerformance($db, $whereClause): array
    {
        $sql = "SELECT wc.name as company, wc.id as companyId,
                SUM(CASE WHEN w.status IN ('completed', 'charged') THEN 1 ELSE 0 END) as completed,
                SUM(CASE WHEN w.status IN ('new', 'assigned', 'scheduled', 'in_progress', 'documented') THEN 1 ELSE 0 END) as pending,
                SUM(CASE WHEN w.status IN ('intervention_required', 'correction_requested') THEN 1 ELSE 0 END) as issues,
                COUNT(*) as total
                FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id
                LEFT JOIN thetool.WorkorderCompany wc ON w.companyId = wc.id
                WHERE $whereClause AND w.companyId IS NOT NULL GROUP BY wc.id, wc.name ORDER BY total DESC";

        $result = $db->query($sql);
        $performance = [];
        while ($row = $result->fetch_assoc()) {
            $performance[] = [
                'company' => $row['company'] ?? 'Nicht zugewiesen',
                'companyId' => (int)$row['companyId'],
                'completed' => (int)$row['completed'],
                'pending' => (int)$row['pending'],
                'issues' => (int)$row['issues'],
                'total' => (int)$row['total'],
            ];
        }
        return $performance;
    }

    private function getTimeTrends($db, $tenantCampaignIds, $dateFrom, $dateTo, $companyIds): array
    {
        $where = ["p.preordercampaign_id IN (" . implode(',', $tenantCampaignIds) . ")"];
        if ($dateFrom) $where[] = "w.`create` >= " . intval($dateFrom);
        if ($dateTo) $where[] = "w.`create` <= " . intval($dateTo);
        if (!empty($companyIds)) $where[] = "w.companyId IN (" . implode(',', array_map('intval', $companyIds)) . ")";

        $sql = "SELECT DATE(FROM_UNIXTIME(w.`create`)) as date, COUNT(*) as created,
                SUM(CASE WHEN w.status IN ('completed', 'charged') THEN 1 ELSE 0 END) as completed
                FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id
                WHERE " . implode(' AND ', $where) . " GROUP BY DATE(FROM_UNIXTIME(w.`create`)) ORDER BY date ASC";

        $result = $db->query($sql);
        $trends = [];
        while ($row = $result->fetch_assoc()) {
            $trends[] = ['date' => $row['date'], 'created' => (int)$row['created'], 'completed' => (int)$row['completed']];
        }
        return $trends;
    }

    private function getCompanyStatusCampaign($db, $whereClause): array
    {
        $sql = "SELECT wc.name as company, w.status, pc.name as campaign, COUNT(*) as count
                FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id
                JOIN thetool.Preordercampaign pc ON p.preordercampaign_id = pc.id
                LEFT JOIN thetool.WorkorderCompany wc ON w.companyId = wc.id
                WHERE $whereClause AND w.companyId IS NOT NULL
                GROUP BY wc.name, w.status, pc.name ORDER BY wc.name, count DESC";

        $result = $db->query($sql);
        $data = [];
        while ($row = $result->fetch_assoc()) {
            $key = ($row['company'] ?? 'Nicht zugewiesen') . '|' . $row['status'];
            if (!isset($data[$key])) {
                $data[$key] = [
                    'company' => $row['company'] ?? 'Nicht zugewiesen',
                    'status' => $row['status'],
                    'statusLabel' => $this->statusLabels[$row['status']] ?? $row['status'],
                    'count' => 0,
                    'campaigns' => [],
                ];
            }
            $data[$key]['count'] += (int)$row['count'];
            $data[$key]['campaigns'][] = ['name' => $row['campaign'], 'count' => (int)$row['count']];
        }

        $result = array_values($data);
        usort($result, fn($a, $b) => $b['count'] - $a['count']);
        return $result;
    }

    private function getInterventionRates($db, $whereClause): array
    {
        $sql = "SELECT wc.name as company, COUNT(*) as total,
                SUM(CASE WHEN w.status = 'intervention_required' THEN 1 ELSE 0 END) as interventions,
                SUM(CASE WHEN w.status = 'correction_requested' THEN 1 ELSE 0 END) as corrections
                FROM thetool.Workorder w JOIN thetool.Preorder p ON w.preorderId = p.id
                LEFT JOIN thetool.WorkorderCompany wc ON w.companyId = wc.id
                WHERE $whereClause AND w.companyId IS NOT NULL GROUP BY wc.name
                HAVING COUNT(*) >= 5 ORDER BY (SUM(CASE WHEN w.status IN ('intervention_required', 'correction_requested') THEN 1 ELSE 0 END) / COUNT(*)) DESC";

        $result = $db->query($sql);
        $rates = [];
        while ($row = $result->fetch_assoc()) {
            $total = (int)$row['total'];
            $issueCount = (int)$row['interventions'] + (int)$row['corrections'];
            $rates[] = [
                'company' => $row['company'] ?? 'Nicht zugewiesen',
                'total' => $total,
                'interventions' => (int)$row['interventions'],
                'corrections' => (int)$row['corrections'],
                'rate' => $total > 0 ? round(($issueCount / $total) * 100, 1) : 0,
            ];
        }
        return $rates;
    }

    private function getStatusTransitions($db, $tenantCampaignIds, $dateFrom, $dateTo): array
    {
        $where = ["p.preordercampaign_id IN (" . implode(',', $tenantCampaignIds) . ")", "wj.statusChange IS NOT NULL"];
        if ($dateFrom) $where[] = "wj.`create` >= " . intval($dateFrom);
        if ($dateTo) $where[] = "wj.`create` <= " . intval($dateTo);

        $sql = "SELECT wj.statusChange, COUNT(*) as count FROM thetool.WorkorderJournal wj
                JOIN thetool.Workorder w ON wj.workorderId = w.id JOIN thetool.Preorder p ON w.preorderId = p.id
                WHERE " . implode(' AND ', $where) . " GROUP BY wj.statusChange ORDER BY count DESC LIMIT 15";

        $result = $db->query($sql);
        $transitions = [];
        while ($row = $result->fetch_assoc()) {
            $transitions[] = ['transition' => $row['statusChange'], 'count' => (int)$row['count']];
        }
        return $transitions;
    }

    private function getEmptyDashboardData(): array
    {
        return [
            'kpis' => ['total' => 0, 'offen' => 0, 'terminisiert' => 0, 'issues' => 0, 'interventionRate' => 0, 'avgCompletionDays' => null],
            'statusDistribution' => [], 'companyPerformance' => [], 'timeTrends' => [],
            'companyStatusCampaign' => [], 'interventionRates' => [], 'statusTransitions' => [],
        ];
    }
}